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14th January 2020.

Leading Bank enhance security and decreases print costs with Ethos’ Managed Print Solutions.

The credit card issuing arm of the Provident Financial Group has undergone a print refresh to improve efficiencies and reduce print costs by up to 30%. 

The leading bank was established in 2002 as part of the Provident Financial Group a lender established in 1880 with a history of operating predominantly in the home credit market. 

Ethos’ relationship with the financial services organisation began a number of years ago when we started to support the bank’s print needs at their head office in Central London, and their two operational offices in Bradford and Chatham, which house their customer contact centres. 

The bank was using a dated and inefficient Multifunctional Devices (MFDs) system, so under our Managed Print Services Solution we implemented an updated print fleet.

To enhance the security of their print infrastructure, we implemented our Secure Release / Follow-Me Print Software Solution to ensure that no documents are released from the device unless an individual key card or code is presented, thereby reducing the risk of a breach in data confidentiality.   

Additionally, the bank now benefits from dedicated account management, installation, ongoing preventative maintenance and consumables, including parts and toner, as well as improved efficiency and a reduction in print costs by up to 30%.

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